FAQ

  • General

  • Does every Registry Operator have to use SMD files for its Sunrise Period?

    Yes. A Registry Operator may not process registrations of domain names during a Sunrise Period unless the registration is accompanied by a valid Signed Mark Data (SMD) file issued by the Trademark Clearinghouse.

  • Are Sunrise periods mandatory for every new gTLD?

    Yes, every new gTLD is required by ICANN to organize a Sunrise Period of at least 30 days before domain names are offered to the general public.

  • How long must a Sunrise Period last?

    A Start-Date Sunrise Period must stay open for at least 30 days and cannot commence prior to the expiration of the required 30-day notice period. An End-Date Sunrise Period must stay open for at least 60 days. In either case, a Sunrise Period must not begin until ICANN has accepted the Registry Operator's TLD Startup Information and the Registry Operator has been assigned a Sunrise Period start date.

  • What is a Limited Registration Period?

    A Limited Registration Period is any registration period between the end of the Sunrise Period and the start of General Availability period. Thus, a Limited Registration Period has must have some registration restrictions that limits domain names from being generally available to all registrants that are qualified to register domain names within the TLD. Any registration during a Limited Registration Period must be subject to the Claims Service in the same manner as the registrations registered or allocated during the Claims Period.

  • Can a Limited Registration Period overlap with the Claims Period?

    No, the Claims Period lasts during the first 90 days of General Availability. A Limited Registration Period is by definition a registration period in which the Registry Operator has imposed additional registration restrictions beyond the registration policies of the TLDs General Availability. Thus, a Limited Registration Period cannot occur at the same time as the Claims Period/General Availability.

  • My question is not listed in the FAQ section. What should I do?

    Please raise a ticket to our dedicated Customer Support system by clicking on "Get support" on the TMCH interface or by sending an email to support@trademark-clearinghouse.com.

  • What is the expected response time for customer support tickets?

    The expected response time will vary depending on the number of customer support tickets submitted at the same time and the type and gravity of the issue submitted. It can take up to 10 days.

  • Registries

  • How can I, as a Registry Operator, connect to the TMDB?

    For more information, please visit the following link.

  • What restrictions can a Registry Operator impose during the Sunrise Period?

    All registrations during a Sunrise Period must include a valid SMD file. Additionally, a Registry Operator may (i) apply restrictions related to the underlying rights of a trademark related to the purpose of the TLD, (ii) specify requirements that are not related to the scope of mark rights, (iii) require the SMD file information to match the applicable Whois record, and (iv) impose reasonable date restrictions related to the date on which the trademark was registered, validated or protected in order to prevent gaming of the Sunrise Period. Any other registration restrictions must be imposed consistently throughout any Limited Registration Period and General Registration.

  • What is the difference with respect to the allocation or registration of domain names between a Start-Date Sunrise and an End-Date Sunrise?

    In a Start-Date Sunrise, a Registry Operator may allocate or register domain names on a first-come, first-served basis or any other time-based allocation or registration process, in addition to any other manner of allocation or registration they desire. In an End-Date Sunrise, a Registry Operator must not allocate or register domain names prior to the end of the Sunrise Period and must not employ a first-come, first-served or any other time-based allocation or registration process.

  • If a Registry Operator plans to hold auctions at the end of its Sunrise Period, how does that comply with Section 3.2.4 of the TMCH Requirements?

    Registry Operators may accept applications for the same domain name from different Sunrise-Eligible Rights Holders. If an auction is used to define the ultimate registrant of that domain name to one of the Sunrise-Eligible Rights Holders, and the domain name is withheld to such Sunrise-Eligible Rights Holder, thus not allocating nor registering the domain name to registrants in a Limited Registration Period or General Registration, then the auction methodology complies with Section 3.2.4.

  • Do Registry Operators have to offer dispute resolution policies for registrations during their Sunrise Periods?

    Yes, all Registry Operators must offer a Sunrise Dispute Resolution Policy (SDRP), which will allow challenges to Sunrise Registrations related to Registry Operator's Aallocation and registration policies. This includes on the grounds that the domain names that were registered but do not match the trademark record on which the Sunrise-Eligible Rights Holder based its his/her Sunrise Registration. Because each TLD's Sunrise Period registration policies can be different, the Registry Operator has discretion when designing its SDRP. A complete SDRP must be included in the TLD Startup Information.

  • Can a Registry Operator impose trademark related registration requirements during the Sunrise Period and curtail or eliminate these requirements in subsequent registration periods?

    During a Sunrise Period, a Registry Operator may apply restrictions related to the underlying rights of a trademark record as long as those restrictions are related to the purpose of the TLD. For example, if the purpose of a TLD was to serve a particular region, the Registry Operator could require that the trademark record be registered in that jurisdiction in order to be eligible for the Sunrise Period. However, if having a trademark from any jurisdiction meets the eligibility requirements to register a domain name in a subsequent registration period, the subsequent registration period eligibility requirements may be seen as evidence that the jurisdiction restriction in the Sunrise Period was not actually related to the purpose of the TLD.

  • How does the 120 day no-activation period under the New gTLD Collision Occurrence Management Plan factor into the Sunrise Period?

    Under the New gTLD Collision Occurrence Management Plan, no domain names may be activated in a TLD until 120 days after the Registry Agreement for the TLD is signed. It is possible that a Sunrise Period may commence prior to the expiration of this 120-day period. In this situation, Sunrise Registrations may be registered or allocated to Sunrise Eligible Rights Holders during the Sunrise Period, but cannot be activated until the 120-day period has expired. The same prohibition on activation would also apply to any Qualified Launch Program or Approved Launch Program.

  • Can a Registry Operator register or allocate domain names to non-Sunrise Eligible Holders prior to completion of the Sunrise Period?

    The general rule is that domain names may only be registered during a Sunrise Period to Sunrise-Eligible Rights Holders who have a valid SMD file issued by the Trademark Clearinghouse. Unless the Registry Operator has received ICANN's approval for an Approved Launch Program or ICANN implements a Qualified Launch Program as described in the TMCH Requirements, the Registry Operator may not register or allocate domain names to non-Sunrise-Eligible Rights Holders prior to the completion of the Sunrise Period to non-Sunrise-Eligible Rights Holders. Note that an allocation of a domain name includes any allocation, designation, assignment, or other form of earmarking of a domain name to a potential domain name registrant.

  • Is there any way for a Registry Operator to allocate or register domain names prior to the Sunrise Period?

    A Registry Operator may, after signing its Registry Agreement and until the start date of its Sunrise Period, apply to ICANN for approval to conduct an Approved Launch Program.

  • How does a Registry Operator apply for an Approved Launch Program?

    ICANN has developed a process for the submission and processing of applications for Approved Launch Programs. Any Registry Operator's application to offer an Approved Launch Program may be published for public comment at ICANN's discretion.

  • Does a Registry Operator have to apply to offer an Approved Launch Program?

    Yes. Pursuant to Section 2.2.4 of the RPM requirements as provided by ICANN, the only way a Registry Operator can Allocate or register domain names to a third party prior to the Sunrise Period is through an Approved Launch Program or, if made available, a Qualified Launch Program. In order to offer an Approved Launch Program, a Registry Operator must apply to ICANN and have its application approved prior to offering the Approved Launch Program. For more information, please visit ICANN's website

  • I am a Registry Operator who indicated in my application that my TLD would be a geographic TLD. What are my options with respect to Approved Launch Programs?

    A Registry Operator who indicated that its TLD would be a geographic TLD can apply to conduct an Approved Launch Program just like any other Registry Operator. In addition, if geographic TLD Registry Operators and representatives of the Intellectual Property Constituency recommend to ICANN the creation of a registration program that sets forth a defined list of labels or categories of labels that geographic TLDs may Allocate or register to third parties prior to or during a Sunrise Period, and ICANN accepts and implements such recommendation, there will be a presumption of approval for geographic TLDs that thereafter apply for that program. However, ICANN will still review the application and may reject the application if ICANN reasonably determines that such requested registration program could contribute to consumer confusion or the infringement of intellectual property rights. Neither the IPC nor any Registry Operator is required to have these discussions, but Registry Operators will always be allowed to individually apply to conduct an Approved Launch Program as discussed above.

  • I am a Registry Operator who described a launch plan in my application for my TLD. How does that affect me if I apply for an Approved Launch Program?

    If a Registry Operator applies to ICANN in order to conduct an Approved Launch Program that would implement programs set forth in its application for the TLD, there will be a presumption that the Launch Program will be allowed as long as it was set forth in the application for the TLD. This shall allow for meaningful review and public comment of the plan at the time the application is posted. A Registry Operator who seeks the benefit of this presumption must state with specificity the relevant portions of its TLD application that describe the launch program as well and detail how they applied for the Approved Launch Program application compared to the launch program described in its TLD application. ICANN will review the Approved Launch Program application, as well as any public comments submitted in response to the program described in the TLD application, and may reject the Approved Launch Application if ICANN reasonably determines that such requested registration program could contribute to consumer confusion or the infringement of intellectual property rights.

  • Can a Registry Operator offer a landrush period at the start of its General Availibility?

    General Availability begins on the first day that domain names are generally made available to all registrants that are qualified to register domain names in the TLD. A landrush period that meets the above description would be considered General Availability. If, however, the landrush period has eligibility requirements that limit the availability of domain names to registrants satisfying certain conditions, then the landrush period would be considered a Limited Registration Period and not the beginning of General Availability. Because a Limited Registration Period cannot overlap with the Claims Period, it also cannot overlap with General Availability. Registry Operators are encouraged to be clear in defining their periods to aid the understanding of the Community and to avoid questions about compliance with regards to the TMCH Requirements.

  • Can a Registry Operator release a domain name that it had reserved in accordance with the Registry Agreement for allocation or registration purposes at a later stage?

    Yes, if a Registry Operator reserves a domain name from registration in accordance with the Registry Agreement and thereafter releases for allocation or registration the reserved domain name at any time prior to the start date of the Claims Period, the domain name must be treated like any other domain name for any applicable Sunrise Period, Limited Registration Period, Launch Program or Claims Period. However, if the domain name is released for allocation or registration at any time following the start date of the Claims Period, the domain name must be subject to the Claims Service for a period of 90 calendar days following the date it was released (even if the domain name is released following completion of the scheduled Claims Period), provided that this requirement will expire if the Trademark Clearinghouse (or any ICANN-designated successor) is no longer in operation.

  • Can Registry Operators query the CNIS?

    No. Only registrars may query the CNIS.

  • How should I proceed if I am a Registry and would like to post information in relation to my Sunrise period on the Trademark Clearinghouse website or social media channels?

    Please send an e-mail to marketing@trademark-clearinghouse.com with the information that you wish to publish.

Have Questions?

Feel free to reach out to our TMCH support team at support@trademark-clearinghouse.com for any inquiries or assistance. We are here to help you navigate through your application and optimize the benefits we offer you.